02 Jul
2019
Job Win

JOB WIN:Service level agreement

The client’s goal is to collect plasma from our donor communities and process it safely and effectively to manufacture high-quality products that meet the needs of clinicians, patients and stakeholders.

 

Haden Freeman has extended its Service Level Agreement with this international company. HFL manages 24/7 support to the critical control systems with remote dial in and next day service support as required.

 

HFL has a number of Service Level Agreements where it supports software systems across a variety of industries.